"It’s all about the mindset. It’s imperative to be proactive, show initiative, and communicate efficiently with others."
Recruitment Marketing and Talent Acquisition Intern
Talent Acquisition, Hong Kong
Rena is a final year student at the University of Sydney studying International Relations and International Business. Prior to this role at Meltwater, she has previous experience interning at different startups in Hong Kong. On campus, she is extremely active and is involved in 180 Degrees Consulting as the Director of Recruitment and Marketing. She is someone who’s always willing to go the extra mile and strongly believes that Meltwater is the perfect place for young talent to grow and flourish.
Q: How do you think your personality aligns with the qualities needed in Talent Acquisition and Recruitment Marketing?
I think that my personality aligns well with the qualities needed in Talent Acquisition and Recruitment Marketing. First, I’m curious about learning about people. This is a very people-facing role and any intern in this role would definitely need to be social and outgoing, especially having a genuine interest in interacting with others. Next, I’m someone who is not afraid to get my hands dirty. I’m always more than happy to do whatever tasks I’ve been assigned, whether it’s directly related to Talent Acquisition or any ad hoc projects. Ultimately, the wide range of roles has enabled me to develop a good set of both soft and hard skills to make the most of this learning opportunity.
Additionally, working in Talent Acquisition and Recruitment Marketing differs from working in other teams; although we may not see tangible results immediately, we place emphasis on the process itself and witness the growth from start to finish. On my part, this requires patience and perseverance. I put a lot of hard work into everything I do and I’m willing to go above and beyond to achieve the best results. Overall, I feel that my personality is well suited to Meltwater’s values and workplace culture, allowing me to gain a worthwhile and outstanding experience.
Although we may not see tangible results immediately, we place emphasis on the process itself and witness the growth from start to finish.
Q: Are there any key takeaways from this internship? What were the main projects you were tasked to take charge of throughout your time here?
This internship is unique in the sense that I was provided a lot of freedom and autonomy. This meant that I was given ownership of my projects and the opportunity to take charge and explore my creative side. At the same time, my manager offered lots of insightful guidance and helped me to build my professional awareness. This internship also enabled me to learn more about Meltwater itself and the booming media intelligence industry, raising both my business and technology awareness.
As a member of the Talent Acquisition team, I worked on a few different main projects. First, I was involved in creating content and constructing the website design for Meltwater’s Careers Blog. In particular, I was driven to create a unified global platform by developing our Global Careers Blog in tandem with our Greater China Careers Blog. This was extremely rewarding as I was able to watch our brand grow.
Next, I was involved in developing our Employee Referral Scheme; I was in charge of creating slides and providing recommendations to make the scheme more captivating. Last, I was involved in the direct sourcing of 200 profiles. This taught me to be more patient, adopt a more detail-oriented mindset, and learn how to analyze people.
Aside from Talent Acquisition, I was also given the opportunity to work on Business related projects. For example, I set up searches and created monthly insight reports for Calvin Klein, and did a business case for HSBC. These projects allowed me to polish my logical thinking and data analysis skills while giving me hands-on experience and the chance to work with people from other teams.
Q: What made you decide to pursue an internship in Talent Acquisition and Marketing? Coming from a background in International Relations and Arts, how do you think your thought diversity helps contribute to your role and the workplace?
A career path in International Relations is pretty niche. Therefore, I wanted to explore as many career options as possible. I was interested in working at Meltwater as I saw a correlation between my background in International Relations and Meltwater’s mission to help companies keep up with outside insight. Throughout this internship, I was happy to learn that I was could use and apply transferable skills from a field that’s not regularly related to media intelligence or talent acquisition. All in all, this showed me that Meltwater values diversity; it doesn’t matter what you study or where you go to school.
I chose to pursue this particular role at Meltwater because I believe the people are what drives an entire organization. I wanted to immerse myself in a role that allowed me to interact with and learn about many different people. Furthermore, the Talent Acquisition team is an extremely tight-knit team; this allowed me to share with and learn from co-workers in a collaborative setting.
Q: What are some rewarding moments during your Meltwater internship that really sets apart from your previous work experiences? Can you talk about how involved you were throughout the process of accelerating our recruitment and marketing efforts in Hong Kong and Greater China?
Despite its global and well-established presence, Meltwater provides a startup culture that includes a flat hierarchy, real responsibilities, and the chance to learn from everyone. I think this is what sets a Meltwater internship apart from my previous experience at other startups. I was able to work in a down-to-earth environment with a work hard, play hard mentality and connect with many different people from different and unique backgrounds. Being part of a small but tight-knit team means that there is constant and active communication and no bureaucracy.
As part of the Talent Acquisition team, one of the most rewarding moments for me was the process of revamping the Greater China Careers Blog site. Getting used to the change was challenging at first but the site is more established now, making it easier to manage the various types of blog post creation.
Additionally, even though I was an intern, I was in charge of this entire process and able to take ownership. Not only did this give me the ability to be more creative, but it made the results even more rewarding for me. I was directly involved in accelerating recruitment and marketing efforts in Hong Kong and Greater China. Many of the projects that I worked on were in the low development states so I was able to start from scratch and witness our progress and growth within a short period of time. Another special moment for me was the virtual Christmas gift exchange. I felt that I was a part of the Meltwater more than just an intern, and was treated like a full-time employee.
I was able to work in a down-to-earth environment with a work hard, play hard mentality and connect with many different people from different and unique backgrounds.
Q: Your internship was conducted on a hybrid basis. How did you adapt to the virtual/in-person work transitions, and did this ever affect your depth of engagement with Meltwater?
I started this internship remotely but as the situation improved, I worked in the office most of the time. Unfortunately, I didn’t get the usual experience and engage with everyone on the Meltwater team but I was very happy to meet the people who were in the office. The hybrid approach to this internship is something that I really enjoyed. I was able to work closely with my manager who provided me with guidance and help with tackling any challenges. We constantly communicated through Slack which afforded us direct and transparent communication with one another and the ability to keep everything organized. At the same time, it allowed me to establish independence and autonomy, leading to a fruitful internship. I learned that when it comes to a hybrid internship, it’s all about the mindset. It’s imperative to be proactive, show initiative, and communicate efficiently with others.
Q: Your internship was a combination of marketing and recruitment. Can you elaborate on the different job scopes between the two and what did you enjoy about the flexibility and diversity offered in this internship?
On one hand, my role in recruitment included direct sourcing, screening CVs, and ensuring that candidates aligned with our corporate values before handing the relevant information to the key decision-makers. I was able to learn about how the Talent Acquisition team develops each stage of the recruitment process to elevate candidates’ experience and assess candidates. On the other hand, my role in marketing included establishing a stronger employer branding presence, editing and writing blog posts, managing our Careers site, and some event management.
Overall, recruitment was people-oriented while marketing enabled me to expand my creative sphere. I found that I was able to have a good balance between the two roles, making this internship fun and comprehensive at the same time. There’s also a lot of flexibility between these two roles which usually depends on what’s more urgent and what tasks have been assigned.
I felt that my overall commercial awareness grew due to Meltwater’s vast client base; this increased my exposure to how companies across different industries work and demonstrated how the media intelligence industry is becoming increasingly interconnected with many other industries.
Q: How did this internship increase your exposure to the media intelligence industry? Do you think this awareness in big data and tech help with your future career, academics and life in general?
Prior to this internship, I did not know much about media intelligence. Not only did interning at Meltwater allow me to learn about Talent Acquisition, but it also allowed me to learn more about the booming, innovative, and transformative industry that is media intelligence. Moreover, I felt that my overall commercial awareness grew due to Meltwater’s vast client base; this increased my exposure to how companies across different industries work and demonstrated how the media intelligence industry is becoming increasingly interconnected with many other industries.
During my early training days, I was taught to apply the Porter 5 Forces model in real-time to understand the strategic opportunities and threats of every organization. I realized that this form of critical and strategic thinking amplified my awareness of the corporate landscape and today’s changing marketplace. The media intelligence industry has an expansive reach that enables interaction with other industries. Because of this, I was able to work on projects that involved both media intelligence and my interests. Overall, this internship will definitely benefit me in the long run. I believe that it will help with my future career because everything is related to technology. In addition, working at Meltwater really changed the way I approach work.