If you are...
Curious about how the news and online social media data can shape the business, PR, Communication and Marketing strategy
Want to fast tracking your career progression
Excited to be surrounded by a team of intelligent, dynamic, entrepreneurial people that will constantly inspire you and push you out of comfort zone
Interested to learn how to use our powerful tools to gain useful insights and solve our clients’ critical business issues - brand, communications, innovation & strategy?
Then this is the program for YOU!
This program is designed to equip you with the knowledge needed to thrive in the cutting edge PR and marketing analytics business. The ultimate goal is to launch you towards a career as one of the future leaders in media insights & analytics, empowering our clients by informing their branding, marketing, PR and business decisions. You will have the invaluable opportunity to work with a plethora of clients across numerous industries, for instance, Publicis, Sony, Li & Fung, Nissin Foods, Longchamp, Philip Morris, NBA, Louis Vuitton and many more.
This program is only available in the Shanghai office.
About the Team
The Client Insight team plays a vital role in working closely with our clients. By leveraging multi-channel datasets, the team focuses on uncovering media insights through analysing our clients' media performance and industry. From tracking reach and engagement to sentiment analysis, the Client Insight team takes all the real-time data from out system and generate insights about the online footprint and media performance of our clients' competitors.
Our team help clients see the bigger picture, allowing them to better understand their industry as a whole. We are proud and honored to call ourselves a partner to our clients and help them grow their businesses.
Our culture is based on a fundamental belief in people and the potential they possess.
We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset
We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent
We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones
Structured and extensive training
This is a three-phase program designed to enrich future leaders in data analytics by providing them with opportunities to challenge themselves. the Ultimate goal is to prepare them for a leadership role in the Client Insight Team. The program is rigorous but rewarding, your growth all depends on what you put into it.
Upskilling webinars, monthly sharing session and regular industry knowledge training
On the job training
1on1 weekly check-in and goal setting sessions with your manager
Monthly closing day celebration and fun team building activities
You own it, you decide it.
You will experience tremendous professional growth in your learning abilities, performance and leadership qualities. Here is an opportunity for high achievers to experience our different commercial functions.
Career path at Client Insight team
Develop in-depth knowledge of the product, media landscape, industry knowledge and insight research techniques. Exposed to all kinds of insight projects and client meetings. Handle a full cycle of insight research process.
Based on your strengths, technical skill set, language skills and business need, you will be assigned to the Client Insight or Key Account Insight team in Shanghai.
What will you be doing?
Conduct research on Meltwater tools including news, media as well as social media platforms
Develop visualizations iin Excel and PowerPoint to illustrate clients' brand data
Create business-focused report templates for clients and track competitor analysis
Ensure the consistency and accuracy of report delivery on a timely basis
Work closely with translation team on the brand key messages and relevant findings across all media and social initiatives
Nurture and strengthen client’s understand of the social media space and their brand’s performance
Work extensively with Client Success team to assist in on-boarding training, customers’ need analysis and enhancing the customer satisfaction
Keep track of market trends and staying abreast in the digital market arena
We would love to see...
Recent graduate majoring in Communication, Media, Business Analysis, Marketing, Public Relations, Foreign Language or Business
Fluent in written and spoken English and Mandarin (mandatory)
Exceptional communication skills in written and spoken
Strong analytical skills and logical thinking - ability to translate data into actionable insights, uncover correlations and ask “What does this mean?” to the data
Strong critical thinking - ability to look at the numbers, articles/social media posts, and come to conclusions based on the findings
Keen interest in news, current affairs and social media
Self-motivated, detail-oriented and always able to complete tasks independently within demanding schedules
A team player that will thrive in our fast-paced, dynamic and scaling environment
A quick learner that open to feedback and dedicate to consistent self-improvement
Proficient in using Microsoft Excel, pivot tables, Vlookup, etc
Interview with recruiting team
Group and Panel interview with hiring team
Offer & Start your career with us!
Life at Meltwater
Join Meltwater and experience what it's like to work in a global software company. You'll be part of a intelligent, close-knit and dynamic team rooted in the 'work hard, play hard' spirit. We invest in you and your future, which is why we are voted the best place to work by Great Place to Work™.
Don't miss out and make the most out of this unique opportunity by applying now!
Hear about life at Meltwater from our employees through our Careers Blog.