Client Success Team

Our Client Success team focuses on working with our clients to make sure they know how to use our products to help their businesses. They are responsible for all areas of the client life-cycle, includin They are in charge of all stages in the sales process from prospect identification to consultation to signing the contract.

Hear from our team!

Meltwater Isaac
Employee Stories

Be a better person than you were yesterday

"If you are chosen, that means we believe in you 100% and will be 100% committed to developing your potential."

Issac Zhang, Managing Director, Client Success,  Shanghai

Meltwater Rene.jpg
Employee Stories

Smash targets like a beast

"It was really inspiring to work closely with a team of enthusiastic, determined and motivated people that are constantly exceeding the limits."

Rene Kok, Client Success Intern, China

Employee Stories

Responsibility equals accountability equals ownership

"By providing a consistent and reliable experience for my clients, I can cultivate and preserve the trust while providing actual values to them. "

Irene Shen, Client Success Manager, Hong Kong, Macau and Taiwan

Meltwater Max
Employee Stories

Explore and learn beyond your horizons

"This internship experience taught me that success isn’t as unattainable as I thought, but you must not give up."

Max Wang, Client Success Intern, China

A Typical Day at Meltwater

What do we do?

What are account managers responsible for? What is account planning? What is account manager daily routine looks like?

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