Client Success Team
Our Client Success team focuses on working with our clients to make sure they know how to use our products to help their businesses. They are responsible for all areas of the client life-cycle, includin They are in charge of all stages in the sales process from prospect identification to consultation to signing the contract.
Career path at the Client Success Team
Consultant/Senior Consultant (1st - 2nd Year)
Be a primary driver of expanding our business and sharing the business value of what we provide to prospects. Learn the business value of online-media & Meltwater sales methodology, to become an expert on social media intelligence. You will handle the full consultative sales cycle from active prospecting, conducting strategic needs analysis, creating and delivering high impact product demonstrations and business presentation that compel the senior business leaders/ C-level executives to subscribe Meltwater solutions, handling objections, closing the deal to onboarding clients in collaboration with Client Success and Client Insight team.
Based on your strengths and business needs, you will be assigned to either Client Acquisition or Client Success team to start off your career at Hong Kong or Shanghai